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Audible Experience

CX/UX/DXS

WSW
Wuppertaler Stadtwerke

Regional becomes audible - We have been supporting Wuppertaler Stadtwerke in brand experience, interaction and service design since 2019.


In close collaboration, we have developed an individual brand sound and consistently translated it into a sound, voice and dialog system. The individual customer experience (CX) makes the strategic brand values of modernity and regionality audible 365 days a year.

Sound of regional energy supply in and from Wuppertal

Play Sound

Reference quote

"The experts at comevis designed a suitable brand sound for us. 


Our acoustic customer communication was transformed by comevis into a service design strategy that brings our services, products and commitment to life in a digital customer experience (CX)."


Elmar Thyen

Head of Corporate Communications, Strategic Marketing

WSW Wuppertaler Stadtwerke GmbH

Portrait of Elmar Thyen

Audio Code

Using audio coding, the relevant brand values of Wuppertaler Stadtwerke are methodically and uniquely translated into audible codes based on data.

Grafic of Tone of Voice from Wuppertaler Stadtwerke

Voice Code

The Wuppertal Stadtwerke Audible Experience is supplemented by clearly defined voice codes.

Brand Experience (BX)

C-Family

As part of the C-Family, we accompany WSW on the acoustic path to greater success.

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Audio/Voice Service Design

Audio/Voice/Interaction

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The images used come from stock photo databases such as Pexels, Canva, WIX and Unsplash.

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